Block your SIM

Hey! You can now block your SIM online. Please enter your number below and we will send an OTP to your alternate number or email ID.

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help & support

  • SIM has to be replaced within 15 days of barring to keep the number active for prepaid & maximum 60 days for postpaid
  • Please visit our nearest store to get SIM replacement done
  • Alternate number for OTP validation at the time of SIM replacement is important. If your alternate number is not registered with us please download Vi™ App to update your alternate number. If your SIM is lost already, please keep alternate number handy for OTP validation when you visit our nearest store to get SIM replacement done
  • All the services like VAS, recharges, balance would be transferred to the new SIM card once replaced
  • Valid Proof of Identity as per the list of Acceptable POI is required for processing SIM replacement request. Click here to know the list of acceptable POI

Dear Sir/Ma'am, as your SIM has been barred because of SIM lost, to safe guard you from any financial or social fraud, please get your SIM replaced. 

Dear Sir/Ma'am, post completion of SIM replacement, contact stored in handset or in SIM card will not be transferred, active VAS and recharges, main account balance, data balance or other benefits will be carry forwarded.

Dear Sir/Ma'am, your number will be barred for maximum 15 days for Prepaid & 60 days for Postpaid. Request you to replace your SIM card before that. 

Our Other Important Offerings:

Recharge Offers:

Vi brings you the best mobile rechargeoffers with unlimited calling and daily data for seamless connectivity. Avail exclusive online recharge offers via the Vi App or website and enjoy a world full of benefits such as Short/Long-Term Validity, Unlimited Night Data, Data Rollover, Data Delight, access to multiple OTTs, and much more with Vi online recharge offers.

  • Recharge via the Vi App to avail App exclusive offers
  • Check the Recharge offers on the Cashback Offerspage
  • Head to the Prepaid Plans page and click on pack details for offers such as extra data, free OTT subscriptions, etc.
  • Browse through Vi App Homepage to find out about festive recharge offers, and Spin the Wheel

Bill Payment Offers

Pay bills online and avail postpaid bill payment offers with Cred Pay, Amazon Pay, Paytm, MobiKwik, LazyPay, etc. Vi postpaid bill offers include assured cashbacks and other discounts on eligible transactions. Cashback would be credited to respective UPI wallets or via scratch cards. Enrol for autopay to automatically pay postpaid bills online.

Caller Tunes Download

Vi Caller tunes are a unique way to keep callers engaged with entertaining songs/music/movie dialogues or customized tunes. Browse through trending songs or the latest viral hits and set your favorite songs as callertunes.Go to the music store for a vast repository of songs/dialogues across genres and select a caller tune of your preference.

Profile Tunes

Keep your callers informed about your away status with free Vi profile tunes when you are occupied and cannot answer phone calls. Choose from different profiles such as Work, Class, Cycling, Gym, Namaaz, Holiday, Hospital, Meeting, and many more. Choose your preferred language for the tune from English, Hindi, Marathi, Telugu, etc. and set it for a selected duration.

Name Tunes

Vi Name caller tune is a personalized greeting to help your callers feel more connected to you. Set name tunes and greet your callers with a personalized ringtone that includes your naam in the ring tone of your choice. Choose a name ring tone from devotional tunes or popular celebrity voices.

Games

Play games onlineacross categories such as action games, board games, fantasy, matches, tournaments, trending free games, etc. on the Vi App. Participate in online games and win exciting rewards or vouchers. Check out Game of the Day on the Vi App and play free online games for fun. Play VIP tournaments with a daily pass and win big!

Movies and TV

Watch free movies online via Vi Movies & TVon the Vi App. Select from latest online movies, shows, trending TV channels, News, Short films, Kids Shows, and more. Vi Movies & TV is also a one stop free live TV app with access to 350+ Live TV channels. Enjoy curated content in different languages from across partner OTT platforms such as Hungama, Pocket Films, Shemaroo, etc. via the Vi.

Music on Vi App

Listen songs onlinewith 6-months of ad-free listening and unlimited song downloads via Hungama Music on the Vi App. With an extensive collection of playlists from Latest Hits, Weekly Charts, Devotional songs to K-pop specials, there is something for every mood. Play music online, listen to entertaining/educational podcasts, and watch music videos with Vi Music on the Vi App.

5G

Get ready to experience the potential of the Vi 5G network in India with 5G live at select places in Pune and Delhi. Seamless connectivity with Vi 5G ready SIM.

Jobs

Vi Jobsis the fastest way to search jobs online, apply and quickly get an interview slot, to land your dream job. Search for part-time jobs, work-from-home jobs, and other job vacancies in a preferred location with Job Hai & Apna Jobs on the Vi App. Move ahead of the queue and increase the chances of finding jobs online.

Education

Learn spoken Englishwith English-speaking courses via Enguru on the Vi App. Check all topic categories and improve your English with English Online Classes. Prepare for state and central government jobs with free mock tests and online test series via Pariksha on the Vi App. Select an exam category and learn with easy-to-understand online recorded videos.