Simply log in to the Vi App on your Vi mobile or visit www.myvi.in and choose an IR pack as per your requirement and submit the pack activation request. Based on the place and span of your travel Vi offers the best international roaming plans. You can even book your pack up to 60 days in advance to avoid any last-minute hassle.

YES, you can activate International Roaming Service after reaching another country, through Vi App or Vi website www.myvi.in by connecting to a local Wi-Fi. The service takes about 30 minutes to get activated after you have submitted the request. You may need to switch off your phone and switch it on to get it latched on to the available network once the service is activated. However, it is advisable to activate the international roaming service and pack before you leave India. With the best international roaming plans from Vi you can avoid bill shock and travel stress-free.

Vi has the simplest structure for International Roaming packs. One pack works across more than 100 countries. So, you don’t need to buy different packs for different countries. The Pack benefits vary as per the country you travel to and depending on whether you are using a postpaid number or a prepaid. Vi’s best International Roaming plans spanning more than 100 countries are divided into 2 categories: Unlimited Countries – You get Unlimited Data & Calls in these countries if you are on a pack. For exact benefits, go to the International Roaming section on the Vi App or website, choose the country you are traveling to and check the applicable benefits. You also get the necessary information on the applicable benefits through SMS as soon as you land in any foreign country Non-Unlimited or Discounted Countries – You will get a fixed quota for usage in these countries. The exact benefits will depend on the pack you have purchased. Non-Pack countries – Vi Roaming Packs are not applicable in these countries and you will be charged at Standard Roaming rates here even if you purchase an International Roaming plan.

You will be charged the standard roaming rates for these countries. For country wise standard roaming rates refer to the Terms & Conditions Page

If you have taken an International Roaming Plan then you will be charged as per the tariffs/benefits of your pack for that country.

In case you have International Roaming Services active and have not taken any International Roaming Plan then you will be charged as per the Standard Rates applicable in the country you are traveling to.

Look out for the SMS you receive upon landing in a foreign country (you get these only if the International Roaming service is active on your Vi number). Alternatively, you can go to the International Roaming section on Vi App or website and search for the country you are traveling to and know the applicable charges.

To know the Standard Roaming Rates applicable in a particular country, refer to the Standard Roaming Rates Section and select a plan from the best International Roaming Plans by Vi.

Yes. We have different packs to suit all kinds of trips – 1-day / 10-day packs for short trips and 14-day / 30-day packs for longer travel. Choose the plan that best suits your needs.

For customers from Kolkata, West Bengal, Orissa, and Bihar circles: Send ACT IR as SMS to 144 (toll-free) For customers from all other circles: the International Roaming service is pre-activated. For all Vi Prepaid subscribers, there are no charges for the service till such time the phone is not used on International Roaming. Only upon using your Vi prepaid mobile on International Roaming (for Outgoing calls, Incoming calls, Outgoing SMS & Data usage), you will be charged an International Roaming service charge of Rs 99 covering the next 28 days, in addition to the usage charges at applicable rates. The service charge of Rs.99 recurs every 28 days if you continue to be in International Roaming. NOTE: If you activate an International Roaming plan before leaving India, you will NOT be charged the International Roaming service charge of Rs99.

Yes, you can activate an International Roaming plan up to 60 days in advance. You can submit a Future Dated Request on the Vi App or Vi website, as per your date of travel. The pack will get activated at 00:00 hours on the date you submit the request. Just in case, your travel plan gets changed for any reason, you can cancel your pack activation request any time before the pack activation date. However, once the pack is activated, you cannot cancel the request irrespective of whether you travel or not. This pre-booking facility for the best International Roaming plans is available only for postpaid customers. We currently do not have this facility for prepaid customers.

You can use your phone in a foreign country, without an International Roaming pack, as long as you have activated the International Roaming service on your mobile. Using an International Roaming pack you can avoid unexpected bills as you will be charged as per the standard rates. Browse and choose the best international roaming plan to stay connected. Here is how to activate International Roaming: For prepaid customers from Kolkata, West Bengal, Orissa & Bihar circles, International Roaming Services need to be activated before traveling by sending ACT IR as SMS to 144 (toll-free). For Prepaid customers from all other circles, the International Roaming service is pre-activated. Postpaid users need to activate the International Roaming service before leaving the country.

Vi Prepaid customers will be charged at standard roaming rates once the international roaming plan expires.

Postpaid users need to activate the International Roaming service before leaving the country. One can activate the service by visiting the Vi app, the Vi website www.myvi.in, or by calling up our Customer Care on 199 (toll-free).

You can claim your IR Pack benefit by going to the “Plan Benefits” section on the homepage of the Vi App. You can activate the inbuilt 7 days pack worth Rs.2999 without any extra cost or you can even give a future date request to activate the pack for a future date as per your travel plan.

International Roaming Service continues to remain active on your number even after you return and will be billed as per your bill cycle. You can log into theVi App to check if the service is active on your number or not. You need to select the Deactivate option if you wish to deactivate this service. Please take note that this service doesn’t auto-activate and you’ll have to reactivate International Roaming Service on your number if you intend to use it again while traveling.

Roaming usages are billed as per data received from the International Operators on whose network you would have used your mobile while in that country. This data is received up to 30 days from the time of usage. In case of delay in receiving such data files from the International Operators, usages made in a particular bill period may reflect in the succeeding bill period.

You can use your phone in a foreign country, without an International Roaming pack, as long as you have activated the International Roaming service on your mobile. Using an International Roaming pack you can avoid unexpected bills as you will be charged as per the standard rates. Browse and choose the best international roaming plan to stay connected. Here is how to activate International Roaming: For prepaid customers from Kolkata, West Bengal, Orissa & Bihar circles, International Roaming Services need to be activated before traveling by sending ACT IR as SMS to 144 (toll-free). For Prepaid customers from all other circles, the International Roaming service is pre-activated. Postpaid users need to activate the International Roaming service before leaving the country.

Your bill depends on how and how much you use your phone abroad. If you have not taken any International Roaming plan and use your phone normally as you do in India, there is a high chance of you getting a very high bill. It is, therefore, advisable to use your phone on International Roaming only with a pack. You can now safeguard yourself from high bills by choosing from the best international roaming plans. However, we have some safety measures in place to prevent high bills for any unconscious usage. RoamSafe: To safeguard you from accidental data usage in a foreign country, thereby resulting in high data charges, your mobile internet will be kept deactivated, if you travel without a pack or if you travel to a country where our packs are not applicable. If you still wish to use the internet on your mobile, at the applicable standard roaming rates you can send the SMS ACT IRDATA to 199. This service will remain active for 7 Days and gets automatically deactivated after 7 Days. You can renew this service after every 7 Days by sending the SMS ACT IRDATA to 199. However, we strictly advise NOT to use mobile internet abroad without an International Roaming recharge. If you decide not to take a pack, use a local wi-fi. Once the data service has been made active, it will remain ON unless a customer specifically deactivates the data service again. To deactivate data service again, send the SMS: CAN IRDATA to 199 Always on: For pack users, we have an additional safeguard with the ‘Always-On’ feature to protect them from high International Roaming Charges for any usage after pack expiry. For eg, if you have taken a 10-day pack and you continue to use your phone on International Roaming even after the 10 days are over (you will get an intimation upon your pack expiry), you just get charged for the Daily Roaming pack @ Rs 749 and your entire usage is treated as pack usage, thereby saving you from any high bill basis standard rates. Special Rates post Pack Quota: This is another safeguard for the pack users. If you finish your pack quota, you get special rates (>95% discount vs standard rates) for usage on International Roaming >> Rs3/min for incoming and outgoing local calls & calls back to India; Rs1/MB for data usage & Re1/SMS. Lastly, we would recommend that you should always purchase an International Roaming pack for using your phone in a foreign country. Get worry-free with a pack, without worrying about any high bills. Browse from the best international roaming plans and select a pack that matches your travel requirements.